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Free Shipping 2016 Anime Product Top Selling NARUTO Anime Cosplay Naruto XP Tenten Costume Halloween Women Costumes

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Product Description

Free Shipping 2016 Anime Product Top Selling NARUTO Anime Cosplay Naruto XP Tenten Costume Halloween Women Costumes

Source: Naruto Cosplay       

Components :  coat,pants,short pants,gloves  

Fabric:Cotton Polyester

Shown Color:White

Weight : 1.5kg

Gender: Unisex

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Size Chart For Kid

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Notice

The color of the item received by you may be slightly different with that shown on pictures, which is caused by the light and screen difference. Please kindly understand and make sure you do not mind it before you place the order. Please also allow 1-3 cm differences in size due to manual measurement.

  

Feedback

1. Your satisfaction and positive feedback is very important to us. If you are satisfied with our items and services, please give us a positive feedback and 5 stars. We are more than happy to give you $3 Coupon towards your next order as a customer courtesy.

 

2. If you have any problems or inconvenience with our items or services, please also feel free to contact us first before you leave a negative feedback. We will do our best to solve your issues and make you happy because we know that word-of mouth is the best advertisement.

5 points reward

 

About The Shipping

1. Worldwide shipping! We need 3-5 working days to prepare your order once your payment is completed.

2. Each order is track-able online with a unique tracking number.

3. Necessary information for receiver:

Full Name

Detail address should have city region/district. road, building No., room No. etc

Contact phone number

Correct ZIP code

Please kindly note that if parcel is returned due to incorrect information we are only able to issue a half refund.

4. Delivery time via registered air mail post.

If parcel is returned due to receiver’s absence in the city we are only able to issue a half refund.

5. When you place an order, please choose a shipping method and pay for the order including the shipping fee.

6. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.

7. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.

 

Easy and Happy Return Policy

 

Under the premise of our endeavor 100% of your satisfying, ACGN station offers an easy and happy return policy for all of our valued customers. Please no hesitate to contact us for any inconvenience that may caused you.

We shall offer you 15 days return merchandise guarantee as long as your order was received and accomplished

Before returning your package to us, please make sure to get an RMA (Return Merchandise Authorization) number first.  

Below is our Easy and Happy Return Policy for your reference:

1. Contact our customer service agent to get an RMA number for your return.

2. Ship back your package with the RMA number.

You will get your refund when we receive your returned package after our QC.

However, in few conditions you are unable to get a refund:

Please make sure that the items returned are all in their original conditions. If the items are damaged or used/dressed when they are returned, we are not able to give you a full refund.

If the returned package is damaged or lost during shipping, you will then need to file a claim with the logistic company to recover the cost of damage or loss. We are able to give you a refund.

A refund will be rendered in the event that the items are not as described.

3. After QC, if the problem is the same as your described, we will process your RMA in a timely manner and refund you. Please kindly note that it will take 3 to 5 business days.

4. Here are 2 more tips for you: The buyer will be responsible for the shipping fees to return the items. And please contact us within 24 hours upon receipt of items.

shipping

How to cancel an order?

As you already noted that at ACGN station we offer Tailor-made and None-Tailor-made service for some items. Please kindly note the chart below for order cancellation policy:

cancel order

 Please note that the deductions are for restocking/processing fees.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of animemangazone (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of animemangazone.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.